CUES Resource Library

Case Study

Wednesday, January 4, 2023 Support EXP

Case Study: Honda Federal Credit Union’s Digital Transformation

Learn how this $1 billion, multi-state credit union recharted their approach to their mobile banking app. Results included a 32% improvement in Digital NPS® and deployment of 16 new digital features most requested by members.

eBook

Wednesday, December 28, 2022 Franklin Madison

Dance With the One Who Brought You

Financial institutions are pivoting to focus more time and money on existing consumer relationships to increase revenue.

White Paper

Friday, November 11, 2022 Wave2, LLC

How to Build Awareness and Maximize ROI for Your Surcharge-Free ATM Networks and All Your Locations

This whitepaper will show you the critical factors and best practices that make the difference between an outstanding member experience and a marketing train wreck.

White Paper

Monday, October 3, 2022 Amplifi Loyalty

Four Ways to Drive Cardholder Redemptions to Maximize Your Portfolio Revenue

Traditional cashback is a popular loyalty redemption option, but it can be expensive. Explore these four tips to drive cardholder redemptions towards cash-like alternatives that can also help your financial institution's bottom line grow.

Case Study

Tuesday, September 20, 2022 Amplifi Loyalty

Credit and Debit Rewards Program Implementation

A credit union based in the Northern Midwest region of the United States implemented a credit/debit rewards program to meet their cardholder demands and generated a 30% increase in spend across their portfolios. Download this free case study to see how!

White Paper

Tuesday, September 13, 2022 Amplifi Loyalty

Understanding What Drives Consumer Loyalty and Retention for Long-Term Success

Offering a cohesive and custom loyalty experience for your consumers can deliver earning and redemption options while also building loyalty to increase cardholder satisfaction and long-term engagement for goal achievement and organizational growth.

Guide

Friday, September 9, 2022 Elan Credit Card

Financial Institutions And Member Loyalty: The Value Of Investing In Your Community

Learn how charitable giving can have a positive - or negative- impact on your credit union’s growth.

Research / Report

Tuesday, August 30, 2022 Franklin Madison

How Credit Unions Can Meet the Demand for Insurance

Insurance is having a moment. Pin it on the pandemic, changing consumer preferences, and recognition that protection is critical to financial wellness. Learn how your credit union can meet the growing demand for insurance with customized member solutions.

eBook

Thursday, July 7, 2022 Lodestar

Using Business Analytics to Generate Revenue, Mitigate Risk, and More!

If you're ready to launch an analytics strategy at your financial institution, download this free eBook to learn how to craft a solid business case. Plus, access more than 40 real-life examples of ways an analytics strategy could impact your organization!

Guide

Tuesday, June 7, 2022 Lodestar

Guide to Building a Data Strategy

A solid data strategy is important, but it can be intimidating to get started. This guide lays out the things to consider, along with a sample data strategy you can tailor to meet your needs.

White Paper