Strengthen and expand your credit card program
Elan's turnkey credit card program delivers a solution that removes costs, reduces risks, and improves the member experience. We know it's about more than a card — it’s about developing loyalty and value for your members.
State of the art products
Elan's product suite is designed to integrate seamlessly into your credit union and offer the best products to your consumer and business accounts. Learn more about available cards.
Innovative payment solutions
Cardmembers have access to payment solutions including Card ExtendPay®, the Elan buy now, pay later feature, and Paze℠, a streamlined new checkout option that offers consumers an online transaction alternative that brings added ease and security to the cardmember.
Online access and servicing
Elan offers advanced web and app access for cardmembers. From statements to text alerts we want to empower cardholders to be in control of their accounts. Spotlight features include real-time rewards, all-digital wallets, and fraud and protection management.
Cardmember support
Our digital-forward program starts with text-to-apply capabilities through real-time reward redemption for a seamless user experience. Members have access to U.S.-based, bilingual customer service 24/7/365 — a team that's maintained a 95% satisfaction rate for the last three years.
Fraud detection team
Through the use of proactive prevention tools and recovery processes, the Elan Fraud Detection System overlays the authorization process to alert users of abnormal spending habits. We provide industry-leading fraud detection and low loss rates, so you and your members can be confident cards are always secure.
Cardmember service team
Our dedicated customer service representatives are available 24/7/365. Each call is answered using your credit union’s name to build trust and loyalty with your members. Our team can assist with balance inquiries, available credit, payments, credit line increases, authorizations, account information and lost or stolen card requests.
Resources
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White Paper
Thursday, May 1, 2025 Elan Credit Card5 Steps to Mobile App Success
This new whitepaper outlines the must-haves for a high-performing mobile banking experience -
White Paper
Thursday, January 16, 2025 Elan Credit CardHow to Optimize Your Credit Card Rewards Program
Learn what influences consumer decisions and preferred rewards, and how can your credit union’s reward cards reach optimal performance and top-of-wallet status -
Research / Report
Tuesday, November 19, 2024 Elan Credit CardDiscover the Latest Trends in Financial Health and Spending Priorities
Gain the knowledge needed to better serve your members and optimize your credit card offerings
