Introducing AI-Powered CX Insights
🚀 𝗜𝗻𝘁𝗿𝗼𝗱𝘂𝗰𝗶𝗻𝗴 𝗔𝗜-𝗽𝗼𝘄𝗲𝗿𝗲𝗱 𝗖𝗫 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀: 𝗔𝗰𝘁𝗶𝗼𝗻𝗮𝗯𝗹𝗲 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝘁𝗵𝗮𝘁 𝘄𝗶𝗹𝗹 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺 𝗲𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲 𝗖𝗫 ✨ 𝗔𝗜 𝗥𝗲𝘃𝗶𝗲𝘄: Automatically analyzes every customer conversation, ensuring consistent, in-depth reviews without the need for manual effort. 🎯 𝗔𝗰𝘁𝗶𝗼𝗻𝗮𝗯𝗹𝗲 𝗠𝗲𝘁𝗿𝗶𝗰𝘀: An improved approach to tracking and categorizing conversation outcomes, providing clearer reasoning as to how and why interactions were automated or handed off to a human. This feature moves the needle, empowering enterprises to go beyond basic measurements like containment and completion rates 💡 𝗖𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻 𝗜𝗻𝘀𝗶𝗴𝗵𝘁𝘀: A fresh set of visuals that display detailed CX metrics and trends over time, helping you continuously refine and enhance customer outcomes. Ready to unlock deeper insights into your customer interactions?
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Resources
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Thursday, May 8, 2025 Boost.ai
A Buyer’s Guide to Conversational AI
Your guide to choosing the right conversational AI platform. Know what to look for. Know what to ask. Avoid the common mistakes. -
Thursday, May 8, 2025 Boost.ai
The Complete Guide to Chatbots for The Financial Services Industry
Discover how conversational AI can significantly improve customer experience in the financial services industry! -
Thursday, February 27, 2025 Boost.ai
The Complete Guide to Chatbots for Financial Institutions
Discover how conversational AI can significantly improve customer experience in the credit union industry!